Client Experience Specialist – Insurance Team

Yearout Ins Agcy Inc; Oklahoma City (OK); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Bonus based on performance

Paid time off

Opportunity for advancement

Job summary

Janis Yearout - State Farm Agent is hiring a Customer Service Representative in Oklahoma City for a full-time role. You will answer inquiries, provide policy information, and assist with changes while helping customers with claims and updates.

The position emphasizes a customer-focused approach, attention to detail, and teamwork within a family-run agency that values community involvement. Compensation ranges on performance and scope.

Qualifications

• Strong communication and interpersonal abilities are needed.
• Attention to detail and accuracy in record-keeping are essential.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service experience

Job description

Janis Yearout - State Farm Agent is hiring a Customer Service Representative in Oklahoma City for a full-time role. You will answer inquiries, provide policy information, and assist with changes while helping customers with claims and updates.

The position emphasizes a customer-focused approach, attention to detail, and teamwork within a family-run agency that values community involvement. Compensation ranges on performance and scope.