Insurance Customer Experience Specialist

Richard Skipper - State Farm Agent; Florence (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Commission and production bonus

Health insurance assistance

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard Skipper - State Farm Agent is seeking a Customer Service Representative in Florence, SC. The role focuses on delivering exceptional customer experiences, resolving inquiries, and coordinating with team members to support community members.

You will establish relationships, answer inquiries, and maintain accurate records while contributing to the growth of a local insurance business with strong community ties.

Qualifications

• Dedicated to delivering excellent customer service.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking abilities.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication & interpersonal

Detail-oriented and multitask

Previous customer service experience

Bilingual Spanish preferred

Job description

Richard Skipper - State Farm Agent is seeking a Customer Service Representative in Florence, SC. The role focuses on delivering exceptional customer experiences, resolving inquiries, and coordinating with team members to support community members.

You will establish relationships, answer inquiries, and maintain accurate records while contributing to the growth of a local insurance business with strong community ties.