Account Associate — Insurance Growth & Client Care

Richard Skipper - State Farm Agent; Florence (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Commission and production bonus

Health insurance assistance

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard Skipper - State Farm Agent in Florence, SC is seeking an Account Associate to support daily office operations, grow customer relationships, and serve as a liaison between customer needs and agency departments. You will help customers with policy changes, inquiries, and marketing relevant products.

We offer a stable, drama‑free culture with a tenured team, a comprehensive benefits package (Simple IRA, health insurance assistance, paid time off, training and development), and opportunities

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and clear communication with clients is required.
• Bilingual Spanish is preferred to support a diverse client base.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Richard Skipper - State Farm Agent in Florence, SC is seeking an Account Associate to support daily office operations, grow customer relationships, and serve as a liaison between customer needs and agency departments. You will help customers with policy changes, inquiries, and marketing relevant products.

We offer a stable, drama‑free culture with a tenured team, a comprehensive benefits package (Simple IRA, health insurance assistance, paid time off, training and development), and opportunities