Insurance Customer Experience Specialist

Luigi Damian - State Farm Agent; Everett (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Luigi Damian - State Farm Agent in Everett, WA, is looking for a Customer Service Representative to support a growing insurance agency. Your role will focus on delivering exceptional service, answering inquiries, updating policies, and coordinating with team members to meet community needs.

The position emphasizes a customer-focused, empathetic approach with opportunities for internal growth and advancement within a collaborative, people-first environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Luigi Damian - State Farm Agent in Everett, WA, is looking for a Customer Service Representative to support a growing insurance agency. Your role will focus on delivering exceptional service, answering inquiries, updating policies, and coordinating with team members to meet community needs.

The position emphasizes a customer-focused, empathetic approach with opportunities for internal growth and advancement within a collaborative, people-first environment.