Insurance & Customer Experience Advisor — Growth & Benefits

Zachinsuresmemphis; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Memphis seeks a Customer Service Representative to deliver exceptional customer experiences. This full-time role involves handling customer inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates will be detail-oriented, possess strong communication skills, and ideally have previous customer service experience. The agency offers competitive compensation, opportunities for advancement, and a supportive workplace culture.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple tasks effectively.
• Customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A local insurance agency in Memphis seeks a Customer Service Representative to deliver exceptional customer experiences. This full-time role involves handling customer inquiries, assisting with policy changes, processing claims, and maintaining records. Ideal candidates will be detail-oriented, possess strong communication skills, and ideally have previous customer service experience. The agency offers competitive compensation, opportunities for advancement, and a supportive workplace culture.