Customer Service Associate - Growth in Insurance Agency

Hermitageagent; Mount Juliet (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Mount Juliet, Tennessee, is seeking a Customer Service Representative to enhance customer experiences through effective communication and support. The ideal candidate possesses excellent interpersonal skills and is detail-oriented, with a preference for prior customer service experience. This role offers opportunities for growth within a supportive, team-oriented environment, along with benefits including licensing reimbursement and a flexible schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A local insurance agency in Mount Juliet, Tennessee, is seeking a Customer Service Representative to enhance customer experiences through effective communication and support. The ideal candidate possesses excellent interpersonal skills and is detail-oriented, with a preference for prior customer service experience. This role offers opportunities for growth within a supportive, team-oriented environment, along with benefits including licensing reimbursement and a flexible schedule.