Insurance Customer Care Specialist — Growth & PTO

Kevinflurry; West Point (MS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A reputable insurance agency in West Point, Mississippi is seeking a competitive and detail-oriented Customer Service Representative. You will enhance customer experiences, manage inquiries, and support team collaboration. This role offers potential for internal growth in a supportive, community-focused environment. The position includes a compensation range of $35,000 to $55,000 per year, with benefits like paid time off and a Simple IRA.

Qualifications

• Previous customer service experience preferred.
• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Attention to detail

Customer service skills

Ability to multitask

Job description

A reputable insurance agency in West Point, Mississippi is seeking a competitive and detail-oriented Customer Service Representative. You will enhance customer experiences, manage inquiries, and support team collaboration. This role offers potential for internal growth in a supportive, community-focused environment. The position includes a compensation range of $35,000 to $55,000 per year, with benefits like paid time off and a Simple IRA.