Insurance Customer Advocate - Flexible Schedule & Growth

Bertwest; Olive Branch (MS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bertwest in Olive Branch, Mississippi is seeking a Customer Service Representative to create exceptional customer experiences in our insurance agency. This role focuses on answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will have strong communication skills and a detail-oriented mindset, alongside a passion for helping customers. This position offers opportunities for professional growth and a supportive work environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Must be detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Bertwest in Olive Branch, Mississippi is seeking a Customer Service Representative to create exceptional customer experiences in our insurance agency. This role focuses on answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate will have strong communication skills and a detail-oriented mindset, alongside a passion for helping customers. This position offers opportunities for professional growth and a supportive work environment.