Insurance Customer Care Specialist | Growth & Perks

Paul Wankowicz - State Farm Insurance Agent; Baytown (TX); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Group life insurance

License reimbursement

$500 signing bonus

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Wankowicz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency. You will apply attention to detail, strong customer service, and a desire to help people as you resolve inquiries and coordinate with the team to meet community needs.

We look for customer-focused, empathetic team members with potential for internal growth and advancement within the agency, along with opportunities for

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service experience

Job description

Paul Wankowicz - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a successful insurance agency. You will apply attention to detail, strong customer service, and a desire to help people as you resolve inquiries and coordinate with the team to meet community needs.

We look for customer-focused, empathetic team members with potential for internal growth and advancement within the agency, along with opportunities for