Insurance Customer Care Specialist - Growth & Training

Don Enga - State Farm Insurance; New York (NY); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401k

PTO

Training & Development

Job summary

Don Enga - State Farm Insurance is seeking a Customer Service Representative to deliver exceptional experiences, answer policy inquiries, assist with changes, and coordinate with agency teammates to meet community needs. You will resolve customer questions, process claims, maintain accurate records of interactions, and work with the team to identify opportunities for service improvements.

Ideal candidates are customer-focused, empathetic, detail-oriented, and ready to develop within a

Qualifications

• Communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Responsibilities

• Answer customer inquiries and provide policy information
• Assist customers with policy changes and updates
• Process insurance claims and follow up with customers
• Maintain accurate records of customer interactions

Job description

Don Enga - State Farm Insurance is seeking a Customer Service Representative to deliver exceptional experiences, answer policy inquiries, assist with changes, and coordinate with agency teammates to meet community needs. You will resolve customer questions, process claims, maintain accurate records of interactions, and work with the team to identify opportunities for service improvements.

Ideal candidates are customer-focused, empathetic, detail-oriented, and ready to develop within a