Insurance Customer Care Specialist – Growth Opportunities

Dontipps; Amarillo (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Advancement opportunities

Job summary

Don Tipps - State Farm Agent in Amarillo, TX seeks a proactive Customer Service Representative to build strong client relationships, answer inquiries, and assist with policy changes and billing. You will educate customers about auto, home, life, and health insurance options using a needs-based approach.

The role offers salary with commission, paid time off, and opportunities for advancement within the agency. Strong communication, teamwork, and licensing readiness are essential.

Qualifications

• Excellent interpersonal and communication skills with customers.
• Self-motivated, detail oriented, and proactive in problem solving.
• Able to work in a team and relate to customers effectively.
• Property & Casualty license and Life & Health license can be obtained.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service for insurance inquiries, coverages, changes, transfers, and billing.
• Educate customers about insurance options using a needs-based review.

Skills

Interpersonal skills

Communication skills

Self-motivated

Detail oriented

Problem solving

Team player

Customer relation

P&C license (can obtain)

Life & Health license (can obtain)

Job description

Don Tipps - State Farm Agent in Amarillo, TX seeks a proactive Customer Service Representative to build strong client relationships, answer inquiries, and assist with policy changes and billing. You will educate customers about auto, home, life, and health insurance options using a needs-based approach.

The role offers salary with commission, paid time off, and opportunities for advancement within the agency. Strong communication, teamwork, and licensing readiness are essential.