Insurance Customer Care Specialist: Growth & Mon-Fri

Chapman & Associates Farm Bureau

Gilbert (MN)

On-site

USD 23,000 - 26,000

Full time

6 days ago
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Benefits offered by this job

Paid Time Off (PTO)
Parental Leave
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Holidays Off
Bonus Opportunities
Work-Life Balance
Paid Holidays
Advancement Opportunities
Continuing Education

Job summary

Chapman & Associates Farm Bureau is seeking an Insurance Customer Service Representative to join our team in Minnesota. This early-career role offers strong training, support, and a clear path into production and higher earnings as licensing and sales skills develop.

Base hourly pay ranges from $17 to $19 depending on experience, with bonus opportunities and travel incentives. Enjoy PTO, sick leave, holidays, and a Monday–Friday work week, along with continuous education and advancement

Qualifications

  • Excellent customer service and communication skills.
  • Ability to process policy changes accurately.
  • Comfort with gathering information for quotes.
  • Ability to conduct client coverage reviews and schedule appointments.
  • Willingness to learn and grow into sales opportunities.

Responsibilities

  • Answer phones and provide excellent customer service.
  • Process policy changes for existing clients.
  • Gather information for quotes and policy reviews.
  • Conduct client coverage reviews and CRM data entry.
  • Manage workflow and CRM systems accurately.
  • Schedule appointments with clients.
  • Market to new prospects and support sales growth.

Skills

Strong customer service
Organized & punctual
Team-oriented mindset
Willingness to learn & grow
Insurance license readiness

Education

Insurance License (training provided)

Tools

CRM systems

Job description

Chapman & Associates Farm Bureau is seeking an Insurance Customer Service Representative to join our team in Minnesota. This early-career role offers strong training, support, and a clear path into production and higher earnings as licensing and sales skills develop.

Base hourly pay ranges from $17 to $19 depending on experience, with bonus opportunities and travel incentives. Enjoy PTO, sick leave, holidays, and a Monday–Friday work week, along with continuous education and advancement

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