Insurance Customer Care Specialist - Growth & Flexible Hours

Greg Thomas - State Farm Agent; Middletown (NJ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Flexible schedule

Advancement opportunities

Paid time off

Health insurance

Competitive salary

Training & development

Job summary

Greg Thomas - State Farm Agent in Middletown, NJ is seeking a personable Customer Service Representative to join his agency team. You will help customers with policy information, changes, and claims, while delivering exceptional service and building community relationships.

The role offers training, a flexible schedule, PTO, and opportunities for advancement within a supportive, goal‑oriented environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Greg Thomas - State Farm Agent in Middletown, NJ is seeking a personable Customer Service Representative to join his agency team. You will help customers with policy information, changes, and claims, while delivering exceptional service and building community relationships.

The role offers training, a flexible schedule, PTO, and opportunities for advancement within a supportive, goal‑oriented environment.