Insurance Customer Care Specialist – Growth & Benefits

Adam McCarty; Gonzales (LA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Paid time off

11 paid holidays

Licensing reimbursement

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

Adam McCarty - State Farm Agent is seeking a Customer Service Representative in Gonzales, LA. This full-time, on-site role focuses on delivering exceptional customer experiences, handling inquiries, and supporting a growing insurance practice.

You will work with a team to ensure accurate records and responsive service while contributing to community-facing efforts and ongoing professional development. Competitive benefits accompany the position.

Qualifications

• Dedicated to providing excellent customer service.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication and interpersonal

Detail-oriented and multitask

Previous customer service experience

Job description

Adam McCarty - State Farm Agent is seeking a Customer Service Representative in Gonzales, LA. This full-time, on-site role focuses on delivering exceptional customer experiences, handling inquiries, and supporting a growing insurance practice.

You will work with a team to ensure accurate records and responsive service while contributing to community-facing efforts and ongoing professional development. Competitive benefits accompany the position.