Insurance Customer Care Specialist | Growth & Benefits

Laurieleon; Frisco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Company parties

Training & development

Job summary

Laurieleon is looking for a Customer Service Representative to join their State Farm Agent team in Frisco, Texas. The role focuses on creating exceptional customer experiences and handling various inquiries, helping customers with policy management, and ensuring accurate record-keeping.

This full-time position offers a competitive salary of $40,000 to $60,000 yearly, along with various benefits including health insurance and opportunities for performance bonuses and career advancement.

Qualifications

• Strong communication and interpersonal skills are essential for customer interaction.
• Ability to pay attention to detail and manage multiple tasks concurrently.
• Previous experience in customer service is preferred, especially in a fast-paced environment.
• Bilingual candidates, particularly in Spanish, are preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Manage claims and follow up with customers.
• Keep accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual (Spanish Preferred)

Job description

Laurieleon is looking for a Customer Service Representative to join their State Farm Agent team in Frisco, Texas. The role focuses on creating exceptional customer experiences and handling various inquiries, helping customers with policy management, and ensuring accurate record-keeping.

This full-time position offers a competitive salary of $40,000 to $60,000 yearly, along with various benefits including health insurance and opportunities for performance bonuses and career advancement.