Customer Service Representative - State Farm Agent Team Member

Kirk Menard - State Farm Agent; Fenton (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kirk Menard Jr State Farm Agency in Missouri seeks a Customer Service Representative to deliver exceptional service, answer policy questions, and assist with changes.

You will work with a supportive team, resolve inquiries, process claims, and help grow the agency through attentive service and community engagement.

This role emphasizes accuracy, communication, and the ability to multitask in a fast-paced environment, with opportunities for advancement.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Customer service experience

Job description

Benefits

• 401(k) matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative with Kirk Menard Jr State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.