Insurance Customer Care Specialist - Flexible Schedule

Maria Galli - State Farm Agent; Whittier (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus competitions

Quarterly team outings

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Maria Galli - State Farm Agent in Whittier, CA is seeking a Customer Service Representative to deliver exceptional client experiences, handling policy information, updates, and claims coordination. You will collaborate with the agency team to resolve inquiries and ensure accurate records while supporting community members with empathy.

The role offers a supportive environment with growth opportunities, licensing support, and a focus on bilingual communication to serve a diverse client base.

Qualifications

• Strong communication and interpersonal skills are required.
• Detail-oriented and able to multitask in a busy environment.
• Previous customer service experience is preferred.
• Currently licensed applicants are highly preferred.
• Bilingual Spanish is preferred for serving a diverse community.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication skills

Detail-oriented

Customer service experience

Licensed applicants preferred

Bilingual Spanish preferred

Job description

Maria Galli - State Farm Agent in Whittier, CA is seeking a Customer Service Representative to deliver exceptional client experiences, handling policy information, updates, and claims coordination. You will collaborate with the agency team to resolve inquiries and ensure accurate records while supporting community members with empathy.

The role offers a supportive environment with growth opportunities, licensing support, and a focus on bilingual communication to serve a diverse client base.