Insurance Customer Care Specialist (Flexible Schedule)

Dan Schmidt - State Farm Agent; Buffalo (NY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Dan Schmidt - State Farm Agent in Buffalo, NY is seeking a Customer Service Representative to join the team and deliver exceptional customer experiences. You will relay policy information, help customers with updates, and coordinate with other agents to anticipate community needs.

A strong, customer-focused attitude is essential for success. We offer a flexible, performance-driven environment with opportunities for advancement, ongoing training, and a supportive team culture that values

Qualifications

• Strong communication and interpersonal abilities is essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience is preferred by the agency.
• Must obtain an insurance license before start date.

Responsibilities

• Answer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Insurance licensing before start date

Job description

Dan Schmidt - State Farm Agent in Buffalo, NY is seeking a Customer Service Representative to join the team and deliver exceptional customer experiences. You will relay policy information, help customers with updates, and coordinate with other agents to anticipate community needs.

A strong, customer-focused attitude is essential for success. We offer a flexible, performance-driven environment with opportunities for advancement, ongoing training, and a supportive team culture that values