Insurance Customer Care Specialist (Flexible Schedule)

Carolyn Wright Insurance; Rushville (IL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Flexible schedule

Paid time off

Training & development

Company events

Job summary

Carolyn Wright - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency in Rushville, IL. You will resolve inquiries, coordinate with the team, and anticipate community needs while contributing to a collaborative environment.

The role offers opportunities for internal growth for driven, sales-minded candidates and emphasizes a customer-focused, empathetic approach in daily interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Job description

Carolyn Wright - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of the agency in Rushville, IL. You will resolve inquiries, coordinate with the team, and anticipate community needs while contributing to a collaborative environment.

The role offers opportunities for internal growth for driven, sales-minded candidates and emphasizes a customer-focused, empathetic approach in daily interactions.