Insurance Customer Care Specialist | Flexible Hours & Growth

Bill Nelson - State Farm Agent; St. Charles (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Paid time off

Training & development

Simple IRA

Opportunity for advancement

Job summary

Bill Nelson - State Farm Agent is seeking a Customer Service Representative to join the team in St. Charles, IL. You will focus on delivering exceptional service, answering inquiries, and supporting policy changes with attention to detail and a customer-first mindset.

The role offers a collaborative environment, opportunities for advancement, a flexible schedule in a locally-based agency, and benefits including health insurance and training opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Bill Nelson - State Farm Agent is seeking a Customer Service Representative to join the team in St. Charles, IL. You will focus on delivering exceptional service, answering inquiries, and supporting policy changes with attention to detail and a customer-first mindset.

The role offers a collaborative environment, opportunities for advancement, a flexible schedule in a locally-based agency, and benefits including health insurance and training opportunities.