Insurance Customer Care Specialist — Flexible Growth Path

Jordan Thibodeaux - State Farm Agent; Dayton (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA with employer match

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jordan Thibodeaux - State Farm Agent in Dayton, Texas is seeking a Customer Service Representative to create exceptional customer experiences and support the agency's growth. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused attitude.

The role includes answering inquiries, processing claims, and maintaining accurate records. Join a team that values family, work-life balance, and internal growth opportunities.

Qualifications

• Strong communication and interpersonal skills essential for engaging with customers.
• Attention to detail and ability to manage multiple tasks effectively.
• Previous experience in customer service is preferred but not mandatory.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and conduct follow-ups.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Jordan Thibodeaux - State Farm Agent in Dayton, Texas is seeking a Customer Service Representative to create exceptional customer experiences and support the agency's growth. The ideal candidate will possess strong communication skills, attention to detail, and a customer-focused attitude.

The role includes answering inquiries, processing claims, and maintaining accurate records. Join a team that values family, work-life balance, and internal growth opportunities.