Insurance Customer Care Specialist — 401(k) + PTO + Bonus

Jeffhermaninsurance; Arlington (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Job summary

A local insurance agency in Arlington, TN is seeking a Customer Service Representative to enhance customer experiences and support team operations. The role involves answering inquiries, assisting with policy changes, and processing claims in a detail-oriented environment. Compensation ranges from $40,000 to $60,000 annually, with growth opportunities for motivated candidates. The ideal applicant will possess strong communication skills and previous customer service experience.

Qualifications

• Strong communication skills to interact with customers effectively.
• Ability to manage multiple tasks while being detail-oriented.
• Previous experience in customer service is advantageous.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A local insurance agency in Arlington, TN is seeking a Customer Service Representative to enhance customer experiences and support team operations. The role involves answering inquiries, assisting with policy changes, and processing claims in a detail-oriented environment. Compensation ranges from $40,000 to $60,000 annually, with growth opportunities for motivated candidates. The ideal applicant will possess strong communication skills and previous customer service experience.