Insurance Customer Care & Sales Specialist (Flexible)

Brad Rehfeldt - State Farm Agent; Sioux Falls (SD); Presencial; USD 40.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K matching

Bonus opportunities

Competitive salary

Flexible schedule

Paid time off

Training & development

Descripción de la vacante

Brad Rehfeldt - State Farm Agent in Sioux Falls, SD is seeking an outgoing team member to provide friendly customer service, greet customers and help clients choose insurance options. You will use CRM to track leads and support sales goals, collaborating with the team to meet targets.

Must be willing to obtain Property & Casualty License and Life & Health License within 1–2 months after starting, with costs covered by the agent.

Formación

• 1-2 years of customer service experience.
• Excellent communication skills – written, verbal and listening.
• Ability to multi-task, prioritize and manage time effectively.
• Preference to work in a team environment.

Responsabilidades

• Provide prompt, accurate and friendly customer service to current clients.
• Greet and assist incoming customers in our store-front location.
• Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Collaborate with other team members to ensure customer satisfaction and work together to attain sales goals both individually and as a team.
• Utilize CRM software to track sales activities, manage leads and generate reports.

Conocimientos

Customer service

Excellent communication

CRM software

Team collaboration

Time management

Educación

High school diploma or equivalent

Herramientas

CRM software

Descripción del empleo

Brad Rehfeldt - State Farm Agent in Sioux Falls, SD is seeking an outgoing team member to provide friendly customer service, greet customers and help clients choose insurance options. You will use CRM to track leads and support sales goals, collaborating with the team to meet targets.

Must be willing to obtain Property & Casualty License and Life & Health License within 1–2 months after starting, with costs covered by the agent.