Insurance Customer Advocate — Policy, Claims & Service

Jason Gallagher - State Farm Agent; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Jason Gallagher State Farm Agent is seeking an account manager to deliver exceptional customer experiences and support the growth of the agency in Morgantown, WV.

You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs while maintaining accurate records.

This role offers training, development, and a path for internal growth for motivated, sales-minded candidates.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.
• Must obtain Property & Casualty license.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Job description

Jason Gallagher State Farm Agent is seeking an account manager to deliver exceptional customer experiences and support the growth of the agency in Morgantown, WV.

You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs while maintaining accurate records.

This role offers training, development, and a path for internal growth for motivated, sales-minded candidates.