Insurance Customer Advocate - Growth & Service

Talentify; Bryant (AR); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Paid time off

Training & development

Growth potential/Advancement

Job summary

Eric Andrews State Farm Insurance is seeking a Customer Service Representative in Bryant, AR. The role focuses on delivering exceptional client experiences, resolving inquiries, coordinating with agency teammates, and anticipating community needs.

Ideal candidates are customer-focused, empathetic, and capable of contributing to internal growth opportunities within the office. This position emphasizes service quality and relationship building.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate their needs.
• Excellent communication to coordinate with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, policy changes, transfers, claim submissions and billing questions.
• Educate customers about insurance options using a needs-based approach.
• Communicate clearly to support business growth and customer satisfaction.

Skills

Customer service

Excellent communication

Empathy

Proactive problem-solving

Job description

Eric Andrews State Farm Insurance is seeking a Customer Service Representative in Bryant, AR. The role focuses on delivering exceptional client experiences, resolving inquiries, coordinating with agency teammates, and anticipating community needs.

Ideal candidates are customer-focused, empathetic, and capable of contributing to internal growth opportunities within the office. This position emphasizes service quality and relationship building.