Insurance Customer Advocate | Flexible Schedule & Growth

Derek Tsu - State Farm Agent; San Marino (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Derek Tsu - State Farm Agent in San Marino, California is looking for a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate will handle customer inquiries, coordinate with team members, and be proactive in meeting community needs.

This role offers opportunities for internal growth and challenges those with prior customer or sales experience. Additional benefits include a flexible schedule, competitive salary, and performance-based bonuses.

Qualifications

• Previous customer service experience preferred.
• Sales experience or outbound call experience preferred.
• Competitive backgrounds (sports/etc) perform well in this role.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Derek Tsu - State Farm Agent in San Marino, California is looking for a Customer Service Representative to enhance customer experiences and support agency growth. The ideal candidate will handle customer inquiries, coordinate with team members, and be proactive in meeting community needs.

This role offers opportunities for internal growth and challenges those with prior customer or sales experience. Additional benefits include a flexible schedule, competitive salary, and performance-based bonuses.