Insurance Account Specialist - Flexible Schedule & Growth

Ed Grist - State Farm Agent; Centralia (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ed Grist - State Farm Agent is seeking a customer-focused Account Associate to support daily agency operations and help customers protect what matters most. The role emphasizes relationship-building, policy guidance, and timely service delivery within a friendly, community-focused team.

You will grow through meaningful customer interactions, learn insurance products, and contribute to agency growth while maintaining a healthy work-life balance.

Qualifications

• Experience in customer service and client interaction.
• Strong communication and interpersonal skills.
• Ability to explain insurance products clearly to customers.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Interpersonal skills

Sales orientation

Job description

Ed Grist - State Farm Agent is seeking a customer-focused Account Associate to support daily agency operations and help customers protect what matters most. The role emphasizes relationship-building, policy guidance, and timely service delivery within a friendly, community-focused team.

You will grow through meaningful customer interactions, learn insurance products, and contribute to agency growth while maintaining a healthy work-life balance.