Insurance Customer Advocate — Flexible Hours & Growth

Jim Tatro; Reno (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Jim Tatro Agency, a State Farm Agent team, is seeking a Customer Service Representative to deliver exceptional service to customers in Reno, Nevada. You will answer inquiries, explain policy details, assist with changes, and support claims processing while maintaining precise client records.

Ideal candidates bring strong communication, reliability, and a customer-focused attitude. The role offers growth opportunities, a competitive salary, and a supportive team environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Jim Tatro Agency, a State Farm Agent team, is seeking a Customer Service Representative to deliver exceptional service to customers in Reno, Nevada. You will answer inquiries, explain policy details, assist with changes, and support claims processing while maintaining precise client records.

Ideal candidates bring strong communication, reliability, and a customer-focused attitude. The role offers growth opportunities, a competitive salary, and a supportive team environment.