Account Associate — Client Relations & Insurance Support

Jim Tatro; Reno (NV); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

401(k) matching

Bonus based on performance

Competitive salary

Training & development

Job summary

Jim Tatro - State Farm Agent in Reno, NV is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customers and agency departments. You will market relevant products and services to improve customers' lives while upholding the agency’s values and service standards.

The role offers a competitive salary range ($40,000–$60,000 per year) and benefits with a focus on work-life balance, including a Friday early-close time.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Jim Tatro - State Farm Agent in Reno, NV is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customers and agency departments. You will market relevant products and services to improve customers' lives while upholding the agency’s values and service standards.

The role offers a competitive salary range ($40,000–$60,000 per year) and benefits with a focus on work-life balance, including a Friday early-close time.