Insurance CSR - Growth, Training & Impact

David Francesangelo State Farm; Coppell (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

David Francesangelo State Farm is looking for a full-time Customer Service Representative in Coppell, Texas. This role involves answering customer inquiries, managing policies and providing excellent service through effective communication. Ideal candidates will hold or be willing to obtain a Texas Producers Insurance License and possess a warm personality to engage customers positively.

If you are goal-oriented and proactive, this position offers numerous growth opportunities in a supportive team environment. The office fosters personal and professional development while protecting community members from everyday risks.

Qualifications

• Must be located in Texas and eligible for employment in the U.S.
• Warm and outgoing personality.
• Must be willing to obtain Texas Producers License within 90 days.

Responsibilities

• Answer inbound calls from customers to handle inquiries.
• Respond to customer emails and text messages promptly.
• Complete office service tasks and actively retain customers.

Skills

Excellent communication skills

Goal-oriented

Basic knowledge of insurance

Coachable attitude

Education

Texas Producers Insurance License

Tools

Customer Relationship Management software

Microsoft Outlook

Job description

David Francesangelo State Farm is looking for a full-time Customer Service Representative in Coppell, Texas. This role involves answering customer inquiries, managing policies and providing excellent service through effective communication. Ideal candidates will hold or be willing to obtain a Texas Producers Insurance License and possess a warm personality to engage customers positively.

If you are goal-oriented and proactive, this position offers numerous growth opportunities in a supportive team environment. The office fosters personal and professional development while protecting community members from everyday risks.