Insurance CSR: Growth, PTO & Bonuses

The Juris Agency; Fort Scott (KS); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Business Causal attire

Mentorship

Monthly Commission and Bonus chances

Community Involvement

Networking Events

Retirement Plan

Leads Provided

Bonus incentive based on Agency"s" or"

Retention and Leadership courses

Job summary

The 4 state Insurance Agency in Fort Scott, KS is hiring a Customer Service Representative to join our growing team. You will be the first point of contact for clients, assisting with inquiries, processing claims, and providing information about our insurance products.

We value passion for helping others and strong communication. The role emphasizes accurate documentation, collaboration with the team, and delivering excellent customer experiences while maintaining professional demeanor and

Qualifications

• Previous experience in customer service, preferably in the insurance industry.
• Strong communication and interpersonal skills.
• Must hold, or be willing to obtain, an active Property & Casualty license in their resident state.
• Must hold, or be willing to obtain, an active Life & Health license in their resident state.

Responsibilities

• Respond to customer inquiries via phone, email, or in-person.
• Provide accurate information regarding insurance policies, claims, and coverage options.
• Process policy applications, renewals, and modifications.
• Assist clients in filing claims and follow up on the status.
• Maintain customer records and ensure accurate documentation.
• Resolve customer complaints efficiently and professionally.
• Collaborate with team members to enhance service delivery and improve customer experience.

Skills

Customer service experience

Communication skills

Insurance knowledge

Job description

The 4 state Insurance Agency in Fort Scott, KS is hiring a Customer Service Representative to join our growing team. You will be the first point of contact for clients, assisting with inquiries, processing claims, and providing information about our insurance products.

We value passion for helping others and strong communication. The role emphasizes accurate documentation, collaboration with the team, and delivering excellent customer experiences while maintaining professional demeanor and