Insurance CSR — Growth & Benefits

Kim Benton; Millsboro (DE); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

Kim Benton - State Farm Agent is hiring a Customer Service Representative to join the team in Millsboro, DE. This full-time role focuses on delivering exceptional customer experiences and supporting policyholders with inquiries, updates, and claims, while coordinating with the agency team to meet community needs.

The position offers a competitive salary, bonus based on performance, and benefits, with opportunities for advancement and professional growth within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Kim Benton - State Farm Agent is hiring a Customer Service Representative to join the team in Millsboro, DE. This full-time role focuses on delivering exceptional customer experiences and supporting policyholders with inquiries, updates, and claims, while coordinating with the agency team to meet community needs.

The position offers a competitive salary, bonus based on performance, and benefits, with opportunities for advancement and professional growth within the agency.