Customer Service Representative - State Farm Agent Team Member

Khagar; Florida; On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Job summary

Kelly Hagar - State Farm Agent is seeking a Customer Service Representative - Team Member to join the Palm Beach Gardens, FL office. You will handle customer inquiries, guide policy updates, and assist with claims while maintaining accurate records and supporting the community with responsive service.

This full-time role operates 8:30-5:00 EST and offers potential for bonus based on performance, with opportunities for internal growth for driven, sales-minded candidates.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous insurance experience and knowledge preferred.
• Must hold a 4-40 Customer Representative License.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Answer incoming calls.
• Processing payments.

Skills

Communication skills

Interpersonal skills

Detail orientation

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kelly Hagar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Opportunity for bonus based on pivoting and sales.

Working hours of 8:30-5:00 EST.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Answer incoming calls.
• Processing payments.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous insurance experience and knowledge preferred.
• Must hold a 4-40 Customer Representative License.

Compensation $35,000.00 - $40,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Palm Beach Gardens, FL

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kelly Hagar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Opportunity for bonus based on pivoting and sales.

Working hours of 8:30-5:00 EST. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Answer incoming calls.
• Processing payments.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Previous insurance experience and knowledge preferred.
• Must hold a 4-40 Customer Representative License.

Compensation $35,000.00 - $40,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none