Customer Service Representative - State Farm Agent Team Member

Kim Benton; Millsboro (DE); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

Kim Benton - State Farm Agent is hiring a Customer Service Representative to join the team in Millsboro, DE. This full-time role focuses on delivering exceptional customer experiences and supporting policyholders with inquiries, updates, and claims, while coordinating with the agency team to meet community needs.

The position offers a competitive salary, bonus based on performance, and benefits, with opportunities for advancement and professional growth within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Millsboro - DE

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kim Benton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred

Compensation $44,000.00 - $58,000.00 per year

Compensation $44,000.00 - $58,000.00 per year

Customer Service Representative - State Farm Agent Team Member

Full Time in Millsboro - DE

Benefits

• Hourly pay plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Kim Benton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

  QUALIFICATIONS

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred

  Compensation $44,000.00 - $58,000.00 per year

  Join a community of good neighbors

  Make a difference in your community every day.

  Gain confidence and grow your dream career.

  Earn benefits and rewards that are second to none