Insurance CSR: Flexible Schedule & Growth

State Farm Agent; Aledo (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A reputable insurance agency in Aledo, IL, seeks a Customer Service Representative to enhance customer experiences and support agency growth. You will manage inquiries, assist with policy changes, and process insurance claims while maintaining accurate records. This position offers a competitive salary of $35,000 to $45,000 plus commission, along with benefits such as 401(k), flexible schedule, and opportunities for advancement. Ideal candidates possess strong communication skills and previous customer service experience.

Qualifications

• Excellent communication and interpersonal skills are required.
• Attention to detail and multitasking abilities are essential.
• Prior experience in a customer service role is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

A reputable insurance agency in Aledo, IL, seeks a Customer Service Representative to enhance customer experiences and support agency growth. You will manage inquiries, assist with policy changes, and process insurance claims while maintaining accurate records. This position offers a competitive salary of $35,000 to $45,000 plus commission, along with benefits such as 401(k), flexible schedule, and opportunities for advancement. Ideal candidates possess strong communication skills and previous customer service experience.