Insurance CSR — Career Growth, PTO & Bonus

Deniseelliott; Durango (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Denise Elliott - State Farm Agent in Durango, CO is hiring a Customer Service Representative. This role focuses on delivering exceptional service, guiding clients through policy options, and supporting the agency's growth with a friendly, team-oriented approach.

As part of a local team, you will respond to inquiries, help with policy changes, process claims, and maintain accurate records. Bilingual Spanish speakers are preferred to better serve our diverse community.

Qualifications

• Strong communication and interpersonal skills.
• Detail oriented with ability to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Bilingual Spanish

Customer service experience

Job description

Denise Elliott - State Farm Agent in Durango, CO is hiring a Customer Service Representative. This role focuses on delivering exceptional service, guiding clients through policy options, and supporting the agency's growth with a friendly, team-oriented approach.

As part of a local team, you will respond to inquiries, help with policy changes, process claims, and maintain accurate records. Bilingual Spanish speakers are preferred to better serve our diverse community.