Insurance Coverage Navigator

LaSante Health Center; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

LaSante Health Center in Staten Island, NY, is seeking an Insurance Verification Specialist to ensure accurate verification of coverage for patient visits and procedures. The role requires attention to detail and the ability to navigate payer policies to support efficient care.

You will confirm eligibility, benefits, and coverage with insurers, resolve issues like denials or out-of-network questions, and maintain timely documentation in the electronic health record, while communicating clearly

Qualifications

• Experience in insurance verification or medical billing preferred
• Strong attention to detail and organizational skills required
• Proficiency with computers and electronic health record systems
• Ability to problem-solve and work independently in a fast-paced environment
• Excellent communication and customer service skills

Responsibilities

• Review provider schedules to verify insurance coverage for all patients and procedures
• Confirm eligibility, benefits, and coverage details with insurance companies
• Troubleshoot issues related to out-of-network coverage, procedure approvals, or payment denials
• Communicate with patients regarding insurance status and financial responsibilities
• Maintain accurate and timely documentation in the electronic health record
• Complete additional tasks as directed by supervisor

Skills

Attention to detail

Organizational skills

Communication skills

Customer service

Problem-solving

Education

Experience in insurance verification or medical billing

Tools

EHR systems

Job description

LaSante Health Center in Staten Island, NY, is seeking an Insurance Verification Specialist to ensure accurate verification of coverage for patient visits and procedures. The role requires attention to detail and the ability to navigate payer policies to support efficient care.

You will confirm eligibility, benefits, and coverage with insurers, resolve issues like denials or out-of-network questions, and maintain timely documentation in the electronic health record, while communicating clearly