Insurance Coordinator - Oral Surgery

D4C DENTAL BRANDS, INC.; Hanahan (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

D4C DENTAL BRANDS, INC. is seeking an Oral Surgery Insurance Coordinator to verify insurance benefits, review treatment plans for estimates, and communicate costs to patients.

The role supports three locations (Hanahan, Lexington, Greenville) with coding and claims tasks and front-desk duties as needed. The ideal candidate has dental experience, strong coding knowledge, and experience handling insurance claims while delivering exceptional patient service.

Qualifications

• Excellent customer service orientation and ability to maintain a pleasant demeanor.
• Strong interpersonal and relationship-building skills.
• Effective written and verbal communication with staff and management.
• Professional image reflecting company values.
• Excellent organizational skills with attention to detail and ability to multitask.
• Proficiency in Microsoft Windows, Microsoft Office, and dental software.

Responsibilities

• Verify patient insurance benefits and review treatment plans for pre-treatment estimates.
• Communicate financial information to patients regarding surgical costs and submit insurance claims.
• Check in Oral Surgery patients at front desk, answer calls, and schedule appointments.
• Code Oral Surgery procedures for three locations and manage related workflows.
• Assist with insurance claims and follow-up; support offices with insurance and coding needs.

Skills

Customer service

Interpersonal skills

Written and verbal communication

Professional image

Organizational skills

PC skills

Education

Associate degree or higher

High school diploma or equivalent

Job description

Description

The Oral Surgery Insurance Coordinator with Oral Surgery of SC - Hanahan, is responsible for verification of patient insurance benefits, along with reviewing treatment plans for submission to insurance companies to obtain pre-treatment estimates. This position is responsible for communicating financial information to patients related to their surgical cost and submission of insurance claims to payers. Other duties include checking oral surgery patients at the front desk, answering incoming calls and scheduling appointments. This support is crucial to the delivery of the Company's mission of helping children achieve a lifetime of great oral health.

We are looking to open a position for an individual with dental experience to support our Hanahan, Lexington, and Greenville Oral Surgery locations.

The Primary Responsibilities Will Include

• Coding all Oral Surgery procedures for three locations
• Working referral lists and AI-generated lists Assisting with insurance claims and follow-up
• Supporting the offices with insurance and coding-related need

The ideal candidate should have prior dental experience and a strong understanding of dental coding, insurance claims, and Oral surgery procedures.

Schedule

Monday - Friday 730a - 4p

Travel Required

Lexington to Greenville (reimbursement will be provided)

Education/Credentials

• Associate degree or higher, preferred.
• A minimum of a high school degree or equivalent is required.

Job Related Experience

• Minimum of 2 years of medical billing and insurance experience is required.
• Minimum of 2 years of experience working in a medical, or dental environment with direct customer service.

Job-related Skills/Competencies

• Excellent customer service oriented and ability to always communicate with a pleasant demeanor.
• Strong interpersonal and relationship building skills- must be able to establish and maintain positive working relationships.
• Communication - effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.
• Must possess excellent organizational skills- strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Must have PC skills with an ability to learn and successfully use new software programs as required. Computer proficiency with Microsoft Windows and Microsoft Office is required, as well as other dental software.

Working Conditions/Physical Demands

• Dental Office Environment
• Work hours vary based on the specific office schedule and/or business needs
• Walking, sitting, standing for extended periods of time
• Ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop