Dental Insurance Coordinator

Coastal Kids Dental & Braces; Hanahan (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Oral Surgery of SC in Hanahan is seeking an Insurance Coordinator to verify patient benefits, review treatment plans for pre‑treatment estimates, and communicate surgical costs to patients. You will prepare and submit claims to payers while supporting three locations: Hanahan, Lexington, and Greenville.

Ideal candidates have at least 2 years in medical billing/insurance within a dental setting, strong customer service and organizational skills, and proficiency with dental software and Microsoft

Qualifications

• Minimum of 2 years of medical billing and insurance experience is required.
• Minimum of 2 years of experience in a medical or dental environment with direct customer service.
• Associate degree or higher preferred.

Responsibilities

• Verify patient insurance benefits and review treatment plans for pre-treatment estimates.
• Submit insurance claims to payers and follow up on status.
• Communicate financial information to patients regarding surgical costs.
• Check patients at the front desk, answer calls, and schedule appointments.
• Support three Oral Surgery locations: Hanahan, Lexington, and Greenville.

Skills

Customer service

Interpersonal skills

Communication

Professional image

Organization

Multitasking

PC skills

Microsoft Office

Education

Associate degree or higher

High school diploma or equivalent

Tools

Dental software

Microsoft Office

Windows OS

Job description

The Oral Surgery Insurance Coordinator with Oral Surgery of SC - Hanahan, is responsible for verification of patient insurance benefits, along with reviewing treatment plans for submission to insurance companies to obtain pre‑treatment estimates. This position is responsible for communicating financial information to patients related to their surgical cost and submission of insurance claims to payers. Other duties include checking oral surgery patients at the front desk, answering incoming calls and scheduling appointments. This support is crucial to the delivery of the Company’s mission of helping children achieve a lifetime of great oral health.

We are looking to open a position for an individual with dental experience to support our Hanahan, Lexington, and Greenville Oral Surgery locations.

The primary responsibilities will include:

• Coding all Oral Surgery procedures for three locations.
• Working referral lists and AI-generated lists.
• Assisting with insurance claims and follow‑up.
• Supporting the offices with insurance and coding‑related needs.

The ideal candidate should have prior dental experience and a strong understanding of dental coding, insurance claims, and Oral surgery procedures.

Schedule:

Monday - Friday 730a - 4p

Travel Required:

Lexington to Greenville (reimbursement will be provided)

EDUCATION/CREDENTIALS:

• Associate degree or higher, preferred.
• A minimum of a high school degree or equivalent is required.

JOB RELATED EXPERIENCE:

• Minimum of 2 years of medical billing and insurance experience is required.
• Minimum of 2 years of experience working in a medical, or dental environment with direct customer service.

JOB-RELATED SKILLS/COMPETENCIES:

• Excellent customer service oriented and ability to always communicate with a pleasant demeanor.
• Strong interpersonal and relationship building skills- must be able to establish and maintain positive working relationships.
• Communication - effective written and verbal communication is a must with all staff and management.
• Must be able to project a capable and professional image- one that is reflective of Company Values.
• Must possess excellent organizational skills- strong attention to detail, be able to multitask and perform job duties in a timely manner.
• Must have PC skills with an ability to learn and successfully use new software programs as required. Computer proficiency with Microsoft Windows and Microsoft Office is required, as well as other dental software.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Dental Office Environment.
• Work hours vary based on the specific office schedule and/or business needs.
• Walking, sitting, standing for extended periods of time.
• Ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop.