Insurance Coordinator

HighFive Healthcare; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

PTO

Retirement plan with company match

Life Insurance

Job summary

Koslin & Kahn Oral and Facial Surgery is seeking an Insurance Coordinator to verify coverage, calculate patient estimates, and explain financial responsibilities before treatments. The role emphasizes accuracy, organization, and clear communication within a fast-paced specialty dental practice.

The ideal candidate has experience coordinating dental and medical coverage, proficiency with EHRs and practice management software, and the ability to work independently or in a team.

Qualifications

• Verify dental and medical insurance coverage and eligibility.
• Calculate patient estimates including copays, deductibles, coinsurance, and deposits.
• Obtain pre-authorizations and resolve coverage discrepancies.

Responsibilities

• Submit claims and post payments with accurate documentation.
• Maintain up-to-date patient insurance records.
• Collaborate with billing,coding, and clinical teams to support patient experience.
• Follow HIPAA, OSHA, and compliance guidelines.

Skills

Dental insurance coordination

Organizational skills

Communication skills

EHR/practice management software

Education

High school diploma

Tools

EHR systems

Practice management software

Online eligibility portals

Job description

At Koslin & Kahn Oral and Facial Surgery, we are looking for a detail-oriented and dependable Insurance Coordinator to join our specialty dental practice. In this role, you will play a key part in ensuring a smooth experience for our patients by accurately verifying insurance benefits, calculating estimates, and helping patients understand their financial responsibilities before treatment.

Duties And Responsibilities

• Verify medical and dental insurance coverage and eligibility in advance of appointments.
• Calculate patient estimates, including copays, deductibles, coinsurance, and surgery deposits.
• Obtain pre-authorizations and resolve any coverage discrepancies to reduce claim denials.
• Communicate clearly with patients about their insurance benefits and financial responsibilities.
• Submit claims, post payments, and ensure accurate documentation in the practice management system.
• Maintain organized and up-to-date patient insurance records.
• Collaborate with billing, coding, and clinical teams to support a seamless patient experience.
• Follow HIPAA, OSHA, and practice compliance guidelines at all times.

Requirements

• Oral surgery insurance experience, particularly in coordinating both dental and medical coverage required.
• High school diploma or equivalent.
• Proficiency with practice management software, EHR systems, and online eligibility portals
• Strong organizational skills with attention to detail and accuracy.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Coverage
• Paid Time Off (PTO)
• 401(k) Retirement Plan with Company Match