Insurance Collector

University Health; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

University Health in San Antonio, TX is seeking an Insurance Collector II to manage follow-ups on outstanding patient accounts and establish payment timelines by reviewing payer websites and making patient calls.

The role includes reviewing Epic account workques and processing correspondence from payers and third-party associates, identifying payer issues causing delays, and ensuring accurate billing and reimbursement.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in hospital or physician billing, administration, collections and/or auditing.
• Knowledge of Texas Medicaid, Medicare, Commercial insurance programs.

Responsibilities

• Follow up on outstanding patient accounts by reviewing payer websites and making phone calls to establish payment or denial timelines.
• Review Epic account workques and process correspondence requests from payers and third-party associates.
• Identify payer issues affecting payment delays and ensure accurate billing and reimbursement.

Skills

Interpersonal communication

Phone follow-up

Education

High school diploma or equivalent

Experience in hospital or physician billing/collections/auditing

Tools

Epic

Job description

POSITION SUMMARY/RESPONSIBILITIES

• The Insurance Collector II is responsible for performing follow-up on outstanding patient accounts, which includes reviewing payer websites and performing phone calls to establish payment or denial timelines. The insurance collector will review their assigned Epic account worksques and process correspondence requests by payers and third-party associates. Responsible for reviewing accounts to ensure accurate billing and reimbursement. Identify payer issues affecting payment delays. The Insurance Collector must understand payer contracts and fee schedules.

EDUCATION/EXPERIENCE

• A high school graduate or equivalent is required. A minimum of (1) year's experience in hospital or physician billing, administration, collections and/or auditing is required.


• Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs.


• Must possess strong interpersonal and communications skills