Patient Collections Specialist

Your Behavioral Health; Torrance (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Your Behavioral Health is looking for a dedicated Patient Collector in Torrance, CA. This full-time position focuses on managing billing and claims processes, requiring a high school diploma and at least 2 years of experience in medical collections. Key duties include collecting payments, answering patient inquiries, and resolving unpaid claims. Benefits include 401(k), health, dental, and vision insurance, along with paid time off. The position entails working in person at the Torrance location.

Qualifications

• Minimum of 2 years of experience in medical coding or billing.
• Experience with billing and insurance collecting.
• Strong ability to communicate effectively.

Responsibilities

• Collect, post, and manage patient account payments.
• Answer questions from patients and insurance companies.
• Compile and track outstanding balances.

Skills

Understanding of medical terminology

Time management

Attention to detail

Exceptional communication skills

Familiarity with EHR systems

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Job description

Overview:

We are currently seeking one dedicated Patient Collector for Neuro Wellness Spa. The successful candidate will be instrumental in ensuring streamlined and efficient billing and claims processes.

Duties and Responsibilities:

• Responsible for collecting, posting, and managing account payments for patient
• Answering questions from patients, clerical staff and insurance companies
• Compiling and tracking outstanding balances owed to our providers
• Answering patient questions regarding their healthcare plans
• Review, research and resolve unpaid claims while working in an A/R module or reviewing aging reports
• Attend and participate in staff meetings as required
• Accurately document all billing activities

Minimum Qualifications:

• High school diploma or equivalent
• Minimum of 2 years of experience in medical coding or billing
• Experience with billing, insurance collecting, patient collections with commercial health insurance payors

Knowledge, Skills, and Abilities:

• Comprehensive understanding of medical terminology and procedures
• Organized with the ability to prioritize work and exercise independent judgment
• Demonstrated time management skills
• Attention to detail and a high level of accuracy, especially when dealing with a large volume of claims
• Adept in reading and understanding insurance documentation
• Exceptional communication skills, both written and verbal
• Ability to thrive both independently and within a team
• Familiar with electronic health record (EHR) systems

Job Type:

Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical collections: 2 years (Required)
• Reading EOB's: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• Microsoft Outlook: 2 years (Required)
• Insurance collections: 2 years (Required)

Ability to Commute:

• Torrance, CA 90504 (Preferred)

Work Location:

In person