Insurance & Client Success Specialist

Robert Hoffman - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

Rob Hoffman State Farm Agency in Philadelphia is seeking a Multiline Representative to help customers protect what matters most. You will respond to inquiries, build relationships, and guide clients through product options across multiple lines.

This role emphasizes community service, steady communication, and teamwork, with opportunities for advancement and a supportive benefits package including health insurance, 401(k), paid time off, and performance-based bonus.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced

Customer service

Insurance license

Job description

Rob Hoffman State Farm Agency in Philadelphia is seeking a Multiline Representative to help customers protect what matters most. You will respond to inquiries, build relationships, and guide clients through product options across multiple lines.

This role emphasizes community service, steady communication, and teamwork, with opportunities for advancement and a supportive benefits package including health insurance, 401(k), paid time off, and performance-based bonus.