Insurance Client Services Pro – P&C Licensed

Superior Insurance Partners LLC; Lebanon (IN); Vor Ort; USD 42.000 - 60.000; Vollzeit

Zusammenfassung

Superior Insurance Partners is seeking a client-focused Insurance Customer Service professional to manage a high volume of calls, assess client needs, and support quotes, endorsements, certificates, and renewals.

You will build trusted relationships with clients and internal teams, provide accurate information using the right tools, and handle complaints with timely resolutions while maintaining complete records of interactions.

Qualifikationen

• Minimum of 2 years of client service experience working insurance.
• Property and Casualty Insurance License
• Experience with Applied EPIC or AMS360 a plus
• Proficiency in Microsoft Office

Aufgaben

• Manage a high volume of incoming calls.
• Identify client needs to achieve satisfaction.
• Quoting, endorsements, certificates and contribute to the renewal process.
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid, and complete information using the right tools.
• Handle complaints and provide solutions/alternatives with timely follow-up.
• Keep records of customer interactions and file documents.

Kenntnisse

Client service

Communication

Relationship building

Adaptability

Team collaboration

Tools

Applied EPIC

AMS360

Microsoft Office

Jobbeschreibung

Superior Insurance Partners is seeking a client-focused Insurance Customer Service professional to manage a high volume of calls, assess client needs, and support quotes, endorsements, certificates, and renewals.

You will build trusted relationships with clients and internal teams, provide accurate information using the right tools, and handle complaints with timely resolutions while maintaining complete records of interactions.