Insurance Client Service Specialist

Internationalinsuranceprofessionals; Austin (TX); On-site; USD 36,000 - 66,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Remote work

Charitable match programs

Stock purchase plan

Job summary

McGriff, a division of Marsh Agency, is seeking a Client Service Specialist on the Transportation team. You will support the team by updating client data, issuing certificates of insurance and auto ID cards, and handling invoicing and policy reviews.

The role emphasizes excellent client service, accuracy, and timely responses. Ideal candidates will have a high school diploma, strong communication and organizational skills, and the ability to adapt and learn new applications quickly.

Qualifications

• High school diploma or equivalent required.
• Proficiency in Microsoft Office and ability to learn multiple apps.
• Strong communication and organizational skills.
• Problem-solving mindset and adaptability.

Responsibilities

• Update and maintain client management data.
• Issue certificates of insurance and auto ID cards.
• Prepare invoices and support policy reviews.
• Assist with endorsements and other client service needs.

Skills

Adaptable

Curious

Communication

Organizational skills

Problem solving

Responsive and professional

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh Agency.

Marsh Agency provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh Agency (NYSE: MRSH).

A day in the life.

As our Client Service Specialist on the Transportation team, you'll work within a team dedicated to providing exceptional client service. You'll support the team by updating and maintaining information in the client management system, issuing certificates of insurance and auto ID cards, invoicing, policy reviews, process endorsements and many other client service needs as they arise.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• You are adaptable, flexible and love to learn.
• You are a curious person motivated by solving problems.
• High school diploma or equivalent
• Demonstrated proficiency in computer applications such as Microsoft Office Suite and aptitude to quickly learn and utilize multiple applications.
• Demonstrate strong organizational and project skills
• Strong communication and interpersonal skills (written and verbal)
• Act with responsiveness, urgency, and professionalism in all matters
• Prioritize work to achieve timely completion of the most critical and sensitive activities
• Respond quickly to client requests and work to provide appropriate information
• Accept accountability for the quality of work

These additional qualifications are a plus, but not required to apply:

• Property and Casualty insurance license
• One - Two years of industry specific experience

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote Work
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about McGriff, a division of Marsh Agency, check us out online: https://www.mcgriff.com/

For more information on careers, visit: http://marshmma.com/careers

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.linkedin.com/company/mcgriff
• https://www.linkedin.com/company/marsh-mclennan-agency
• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh Agency and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $35,600 to $66,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until: October 27, 2027