Insurance Client Relations & Growth Specialist

Franklinmyles; Cleveland (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Franklin Myles - State Farm Agent in Cleveland Heights, OH is seeking a motivated individual to join our team as a customer service and office support associate. You will help customers understand product options, process documentation, and support daily operations to keep our agency running smoothly.

This role emphasizes communication, organization, and community engagement, with licensing support and opportunities for advancement.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal comms

Organizational skills

Fast-paced environment adaptability

Customer service experience

Insurance licensing capability

Job description

Franklin Myles - State Farm Agent in Cleveland Heights, OH is seeking a motivated individual to join our team as a customer service and office support associate. You will help customers understand product options, process documentation, and support daily operations to keep our agency running smoothly.

This role emphasizes communication, organization, and community engagement, with licensing support and opportunities for advancement.