Insurance Client Experience Specialist | Growth & Rewards

State Farm- Chad Carlisle Agency; Aurora (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth opportunities

Commission/bonus

Job summary

Chad Carlisle State Farm is seeking a Customer Service Representative in Colorado to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The role offers commission/bonus potential and opportunities for advancement within the office. You will build relationships, provide friendly service, and help customers with insurance options, billing, and policy changes while contributing to the

Qualifications

• Customer service oriented; able to relate to customers and anticipate needs.
• Excellent communication to assist customers and coordinate with team members.
• Proactive in solving problems and addressing customer inquiries.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries about insurance options and policy changes.
• Educate customers about insurance options using a needs-based review process.
• Communicate clearly to meet customer needs while supporting business growth.

Skills

Customer service

Communication skills

Problem-solving

Job description

Chad Carlisle State Farm is seeking a Customer Service Representative in Colorado to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

The role offers commission/bonus potential and opportunities for advancement within the office. You will build relationships, provide friendly service, and help customers with insurance options, billing, and policy changes while contributing to the