Insurance Client Experience Manager

Unison Risk Advisors; Marco Island (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off 21 days

Company stock

Job summary

NSI Insurance Group is seeking a client service professional to manage day-to-day servicing for assigned clients, respond to inquiries, and maintain client records. You will coordinate policy changes, renewals, and documentation, while building strong carrier and internal relationships in a busy, hybrid environment.

The role emphasizes accurate service delivery, proactive problem-solving, and timely communication.

Qualifications

• 3+ years of Insurance Expertise– Strong understanding of Personal Lines coverages.

Responsibilities

• Serve as the primary day-to-day contact for assigned NSI Insurance clients. Apply knowledge of insurance policies and procedures to provide proper and effective service and responsible advice to all clients and/or producers.

Skills

Insurance expertise

Personal lines

Client service

Communication

Education

Property & Casualty license

Customer Representative 440 license

Tools

Applied Epic

AMS360

Job description

NSI Insurance Group is seeking a client service professional to manage day-to-day servicing for assigned clients, respond to inquiries, and maintain client records. You will coordinate policy changes, renewals, and documentation, while building strong carrier and internal relationships in a busy, hybrid environment.

The role emphasizes accurate service delivery, proactive problem-solving, and timely communication.