Insurance Client Care & Policy Support Specialist

Brian Van De Hey Insurance; West De Pere (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hands-on Training

Retirement Plan

Evenings Off

Mon-Fri Schedule

PTO

Weekends Off

Paid Holidays

Holidays Off

Pay Raise Opportunities

Employee Discounts

Work-Life Balance

Job summary

Brian Van De Hey Insurance in De Pere, Wisconsin is seeking an Insurance Customer Service Representative to join our team and help clients with inquiries, policy updates, and claim questions. You’ll deliver friendly, accurate service to support our trusted client relationships.

Base pay starts at $20/hr for inexperienced applicants and can reach up to $30/hr for experienced candidates, with bonus opportunities. Office hours are Mon-Thu 8:30am-4:30pm and Fri 8:30am-12:30pm.

Qualifications

• Property & Casualty license required within 12 months.
• Prior insurance experience preferred.
• Organizational skills and time management.
• Detail-oriented with data entry accuracy.

Responsibilities

• Client assistance: provide top-notch service to inquiries and policy questions.
• Claim processing: guide clients through filing and updates.
• Policy management: amendments, renewals, and cancellations.
• Problem solving: offer practical solutions to client challenges.
• Documentation: maintain accurate records of interactions.
• Team collaboration: work with colleagues for a seamless experience.

Skills

Customer focus

Communication

Problem solving

Data entry

Job description

Brian Van De Hey Insurance in De Pere, Wisconsin is seeking an Insurance Customer Service Representative to join our team and help clients with inquiries, policy updates, and claim questions. You’ll deliver friendly, accurate service to support our trusted client relationships.

Base pay starts at $20/hr for inexperienced applicants and can reach up to $30/hr for experienced candidates, with bonus opportunities. Office hours are Mon-Thu 8:30am-4:30pm and Fri 8:30am-12:30pm.