Insurance Client Advocate - Growth & Benefits

Wesley Eckles - State Farm Agent; Shreveport (LA); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

Wesley Eckles State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service, handle inquiries about insurance options, and coordinate with the team to meet client needs in Shreveport, LA.

This role emphasizes empathy, clear communication, and proactive problem-solving, with growth opportunities and benefits including health insurance, 401(k), and paid time off.

Compensation is $15.00 per hour. State Farm agents are independent contractors who hire their own staff.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Communication skills

Empathy

Problem-solving

Job description

Wesley Eckles State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service, handle inquiries about insurance options, and coordinate with the team to meet client needs in Shreveport, LA.

This role emphasizes empathy, clear communication, and proactive problem-solving, with growth opportunities and benefits including health insurance, 401(k), and paid time off.

Compensation is $15.00 per hour. State Farm agents are independent contractors who hire their own staff.